F.A.Q

FAQ

Delivery times depend on your choice at the time of checkout:

 

Colissimo France: 2 to 4 working days

Mondial Relay France: 3 to 7 working days (the pick-up point is to be selected after your payment)

 

Colissimo Europe: 3 to 5 working days

Mondial Relay Belgium: 5 to 7 working days (the pick-up point is to be selected after your payment)

 

Colissimo Worldwide: 5 to 7 working days

Colissimo France 4.95€

Mondial Relay France 4.95€

Delivery is free in France from 50 euros;

Colissimo Europe 12.95€

Mondial Relay Belgique 4.95€

La livraison est offerte en Europe à partir de 75€

 

Colissimo expert international 19.95€

La livraison est offerte dans le reste du Monde à partir de 100€ 

Your packages are shipped from France daily from Monday to Friday.

If for some reason you were not satisfied with your order, you can return your items for a refund or an exchange.

You will find in your package a form containing the information necessary for returning the items.

You have 15 days from the date of receipt of the package to change your mind.

Return costs are your responsibility and are carried out exclusively by Colissimo.

When your order is shipped a tracking number is sent to you by email (check your spam). You will be able to follow in real time the delivery of your package until delivery.

Do not hesitate to write to us at info@mamiebourgeoise.com

Our customer service is open 24/7

An answer will be provided to you within approximately 48 hours

Les commandes contenant des articles en précommande seront expédiées dès disponibilité du produit précommandé à la date indiquée dans la fiche produit. 

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